That's been true whether the thing is a checkout flow, a CMS editors are afraid to touch, a page that takes six seconds to load, or a team unsure where AI fits. I've spent 5+ years in digital product and web design, mostly where design, engineering, content and SEO overlap. That's where the interesting problems hide. My background spans product design, web platform work, CMS architecture and front-end development, so I can talk with engineering, marketing and leadership in their own terms.
I stay involved from research through to accessible, measurable, production-ready work, because that's where most designs either hold up or quietly fall apart. I'm curious by default. I read the source, ask the developer why, and prototype in the browser when Figma can't answer the question. Systems are what I enjoy most: design tokens, content models, workflows. Get those right and the screens get easier.
Lately that curiosity points at AI: not what it can generate, but how teams can trust what it generates.